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ITM3110 - Information Technology Project Management

(ANC-ITM3110.AB1)
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Skills You’ll Get

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1

Project Management Overview, Roles, Responsibilities and Project Initiation

  • Project Defined
  • Need for Project Managers
  • Essential Elements of a Project
  • Internal Versus External Projects
  • Speaking the Language of Project Management
  • Project Success Criteria
  • People Skills in Project Management
  • The Project Manager's Functions
  • Process Functions of Project Managers
  • People Functions of Project Managers
  • Characteristics of an Effective Project Manager
  • Functional, Matrix, and Project-Based Organizations
  • Project Management Certifications
  • Outcomes of the Project Initiation Phase
  • Project Description
  • Project Feasibility Analysis
  • Project Concept Document
  • Project Charter
  • Stakeholder Register
  • Project Kickoff Meeting
  • Review Questions
  • Application Activities
2

Project Planning — The Schedule, The Cost ...ent, and Quality Plans, The Risk Management Plan

  • Benefits of Planning and Scheduling
  • The Planning and Scheduling Process
  • Developing the Work Breakdown Structure
  • Key Facts About Developing a WBS
  • The WBS Dictionary
  • Enterprise Environmental Factors
  • Estimating Activity Duration and Sequencing Activities
  • Displaying the Project Schedule
  • The CPM Network Diagram
  • Scheduling Software and Combined Schedule Formats
  • The Cost Estimate
  • Costs To Be Included in Estimates
  • Estimating Methods
  • Estimating Products
  • The Budget
  • The Human Resource Plan
  • The Communication Plan
  • Procurement Plan
  • The Quality Management Plan
  • Risk Defined
  • Risk Management Defined
  • Classifications of Risk Factors
  • Risk As It Relates to Project Success Criteria
  • Risk Identification Process
  • Qualitative Risk Analysis
  • Quantitative Risk Analysis
  • Quantitative Analysis Tools
  • Review Questions
  • Application Activities
3

Project Execution — Build the Project Team, Procurements, Monitoring and Control, Closeout

  • Teambuilding Defined
  • Common Mission: The Basis of Effective Teamwork
  • Building the Project Team
  • Explaining the Roles of Team Members
  • Explain How the Team is Supposed to Operate
  • Four-Step Model for Building Effective Teams
  • Evaluating Teambuilding Activities
  • Initiating the Team's Work
  • Teams should be Coached
  • Handling Conflict in Teams
  • Procurement Methods
  • Preparing an RFP or RFQ Package
  • Bonds, Addenda, and Alternates
  • Contracts for Subcontractors and Materials Suppliers
  • Evaluating Bidders and Bids
  • Ethics in Procurement
  • Monitoring and Controlling Scope
  • Monitoring and Controlling the Schedule
  • Monitoring and Controlling Costs
  • Earned Value Management
  • To-Complete Performance Index
  • Performance Reviews
  • Cost Monitoring and Control Software
  • Quality Monitoring and Control Methods
  • Monitoring and Controlling Risk
  • Steps in the Project Closeout Process
  • Verify the Scope
  • Close Out the Contract
  • Close Out the Administrative Aspects of the Project
  • Conduct a Lessons-Learned Review
  • Develop the Project Closeout Report
  • Recognize Team Members
  • Complete the Final Step
  • Review Questions
  • Application Activities
4

Project Managers as Team Leaders, Motivators, Communicating, Influencing, and Negotiating

  • Leadership Defined
  • Influencing Team Members
  • Eight Cs of Leadership for Project Managers
  • Caring and Leadership
  • Competence and Leadership
  • Character and Leadership
  • Communication and Leadership
  • Clarity and Leadership
  • Commitment and Leadership
  • Courage and Leadership
  • Credibility and Leadership
  • Motivation Defined
  • Motivational Context
  • Basic Survival Needs and Motivation
  • Safety and Security Needs and Motivation
  • Social Needs and Motivation
  • Esteem Needs and Motivation
  • Self-Actualization Needs and Motivation
  • Developing Personal Motivation Plans
  • Additional Motivation Strategies
  • Begin with a Communication Plan
  • Communication Skills can be Learned
  • Communication Defined
  • Communication is a Process
  • Not All Communication is Effective
  • Factors that can Inhibit Communication
  • Listening Well Improves Communication
  • Nonverbal Communication
  • Verbal Communication
  • Communicating Corrective Feedback
  • Written Communication
  • Influencing and Negotiating in Project Management
  • Negotiation Defined
  • Characteristics of Effective Negotiators
  • Preparation and Successful Negotiations
  • Conducting Negotiations
  • After Agreeing—Follow Through
  • Review Questions
  • Application Activities
5

Project Managers and Time Management, Change, Diversity, Adversity

  • Poor Time Management and Team Performance
  • Common Time Management Problems and their Solutions
  • Change Management Model for Project Managers
  • Diversity Defined
  • Diversity-Related Concepts
  • Prejudice is Learned Behavior that can be Unlearned
  • Overcoming Prejudice and Embracing Diversity
  • Do Not Give Up and Never Quit
  • Face Adversity and Overcome It
  • Accept Adversity as a Normal Part of Life
  • Accept that Life can be Unfair
  • Help Team Members who are Facing Adversity
  • Dealing with Micromanagers who create Problems
  • Review Questions
  • Application Activities

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